PRIVACY POLICY

PRIVACY POLICY

This Privacy Policy applies to Tavilora.com. The expressions “we,” “us,” and “our” refer to the operator of the website.

This page explains what personal information may be collected, why it is used, and what choices customers may have.

Information You Give Us

We may receive information when you place an order, create an account, contact customer service, subscribe to marketing, or submit content.

This information may include:

  • Name and contact details.

  • Billing and delivery addresses.

  • Telephone number and email address.

  • Order and transaction details.

  • Customer service correspondence.

  • Reviews, feedback, or photographs submitted voluntarily.

  • Marketing preferences.

Complete payment card details are handled by authorized payment providers rather than stored directly by us.

Information Generated Through Website Use

Certain technical and activity information may be collected automatically, such as:

  • IP address.

  • Browser and device type.

  • Approximate location.

  • Pages and products viewed.

  • Shopping-cart activity.

  • Referring links or advertisements.

  • Cookie identifiers.

  • Dates, times, and duration of visits.

Why We Use Information

Personal information may be used to:

  • Accept, process, and deliver orders.

  • Confirm payments and prevent fraud.

  • Send order and tracking notifications.

  • Answer customer questions.

  • Handle cancellations, returns, and refunds.

  • Maintain website security.

  • Improve website performance and customer experience.

  • Measure advertising effectiveness.

  • Send marketing communications when permitted.

  • Fulfill accounting, tax, and legal responsibilities.

Who May Receive Information?

We disclose information only when reasonably necessary to operate the business or comply with legal duties.

Recipients may include:

  • Shopify and website technology providers.

  • Payment processors.

  • Fulfillment centers.

  • Shipping and delivery companies.

  • Customer support systems.

  • Analytics and advertising providers.

  • Fraud-prevention services.

  • Accountants, legal advisers, or insurers.

  • Public authorities where disclosure is legally required.

These organizations may process information in accordance with their own privacy terms and contractual obligations.

Cookies

Cookies and similar technologies help the website remember preferences, maintain the shopping cart, provide checkout functions, analyze traffic, and measure advertising.

Where a consent tool is available, visitors can use it to manage optional cookies. Browser settings may also be used to block or delete cookies, although some website features may then stop working correctly.

Advertising Choices

Advertising providers may use information about website activity to measure campaigns or deliver more relevant advertising.

Depending on local law, this activity may be described as targeted advertising, sharing, or selling personal information.

Where required, customers can opt out through the website’s cookie controls, privacy choices page, or by contacting us.

Email Marketing

Customers who subscribe to promotional emails may unsubscribe at any time using the link provided in the message.

Even after unsubscribing from marketing, we may continue to send essential messages concerning active orders, payments, security, or customer service requests.

International Processing

Because we use international technology, payment, fulfillment, and delivery providers, information may be processed outside the customer’s country.

Where required, reasonable safeguards will be used for international transfers.

How Long Information Is Kept

Information is retained only for as long as reasonably needed for the purpose for which it was collected, including order fulfillment, customer support, fraud prevention, accounting, dispute resolution, and legal compliance.

Your Choices and Rights

Depending on your location, you may be entitled to:

  • Access personal information.

  • Correct inaccurate information.

  • Request deletion.

  • Receive a portable copy of certain information.

  • Restrict or object to certain uses.

  • Withdraw consent.

  • Opt out of qualifying targeted advertising or data sharing.

  • Submit a complaint to a privacy authority.

Requests may be sent to support@tavilora.com. We may ask for reasonable information to verify the requester’s identity.

Protecting Information

We use reasonable organizational and technical safeguards to protect personal information. However, no online system can guarantee complete security.

Customers should protect their passwords and contact us if they suspect unauthorized account activity.

Children

The website is not designed for children under 16, and we do not knowingly collect their personal information.

If a parent or guardian believes a child has submitted personal information, they may contact us to request its removal.

Policy Changes

We may revise this Policy when our services, technology, or legal responsibilities change. The current version will always be displayed on this page.

Privacy Contact

Privacy questions and requests can be sent to:

support@tavilora.com